Frequently Asked Questions

How do I get started with Counterbalance Counseling & Psychiatry?

Fill out and submit the contact form or email us at . We’ll guide you through the entire process. The first step will be gathering your general information and discussing scheduling options with one of our providers. Counterbalance Counseling & Psychiatry will check your insurance benefits as a preliminary assessment of whether we are in your network or not.

Do you accept insurance?

Yes, we do. We are in-network with several major insurance companies and are set up to file those requests for you. If you have out-of-network benefits we are more than happy to help you navigate the process and provide bills for reimbursement.

Insurance accepted at Counterbalance Counseling & Psychiatry:

  • BCBS PPO and HMO
  • Anthem
  • Optum (and its subsidiaries – there are so many, please check with us to confirm)
  • United Healthcare
  • Lyra Health
  • Cigna
  • Aetna
  • Ambetter Health
  • SANA Health
  • Superior Healthplan

Read more here.

Do you offer a decreased rate or sliding scale rate for private pay clients?

Yes, we do.  Counterbalance Counseling & Psychiatry values being able to offer a decreased or sliding scale rate for clients to see one of our associate providers.  Associate providers are clinicians who have completed their graduate degree and required training but who are working on their full and independent license in the state of Texas.  All associates are under full supervision of a credentialed and board approved supervisor. The decreased rate for seeing an associate provider is $115/session.

How often should I come in for counseling?

We recommend beginning your therapy journey with one visit per week. This way, your therapist can get to know you and begin building a relationship.

However, we understand that weekly visits may not work for everyone given life circumstances or commitments. If this is the case, we will work with you to determine what works best and will offer our clinical recommendation as well.

You can learn more about our therapists here.

How Often Do I need To Be Seen For Medication Management?

Generally, medication management visits are once a month until the symptoms and medications are stabilized. When your symptoms are well-controlled, and there are no additional changes needed to be made to your medications, then medication management visits will be scheduled every 3 months.

I have some challenges, but are they enough to do counseling?

People seek therapy for many different reasons and all are valid. You may have a specific trauma or maladaptation you’d like to overcome, but that’s not necessary. If you are simply hoping to gain personal insight and try counseling for the first time, we are here to help. Simple self-exploration is always a valuable goal.

What Medications Can You Currently Prescribe?

  • Antidepressants
  • Anti-Anxiety Medications
  • Mood Stabilizers
  • Non-Stimulant ADHD Medications
  • Antipsychotics

Our practice does not prescribe stimulants and narcotics.

Am I able to be prescribed medications through a telehealth visit?

Yes! Most psychiatric medications can be prescribed with a telehealth visit only. There are a few medications that are controlled substances which do require establishing in person first before those medications can be prescribed per the Ryan Haight Online Pharmacy Consumer Protection Act of 2008. Not sure if your medication is considered a controlled substance? Just ask us and we’d be happy to help you navigate that and schedule an in person visit if needed.

How do I get started with therapy?

Great question! The first step is to either fill out the form on our Contact page or send us an email. We’ll get you set up for your first appointment and make a plan that will help you attain your personal fulfillment goals.