Frequently Asked Questions

How do I get started with Counterbalance Counseling?

Fill out and submit the contact form or email us at [email protected] . We’ll guide you through the entire process. The first step will be gathering your general information and discussing scheduling options with one of our psychiatrists. Counterbalance Counseling will check your insurance benefits as a preliminary assessment of whether we are in your network or not.

Do you accept insurance?

Yes, we do. We are in-network with several major insurance companies and are set up to file those requests for you. If you have out-of-network benefits we are more than happy to help you navigate the process and provide bills for reimbursement.

Insurance accepted at Counterbalance Counseling:

  • BCBS PPO and HMO
  • Anthem
  • Optum (and its subsidiaries – there are so many, please check with us to confirm)
  • United Healthcare
  • Lyra Health
  • SANA Health

Read more here.

How often should I come in for counseling?

We recommend beginning your therapy journey with one visit per week. This way, your psychiatrist can get to know you and begin building a relationship.

However, we understand that weekly visits may not work for everyone given life circumstances or commitments. If this is the case, we will work with you to determine what works best and will offer our clinical recommendation as well.

You can learn more about our therapists here.

I have some challenges, but are they enough to do counseling?

People seek therapy for many different reasons and all are valid. You may have a specific trauma or maladaptation you’d like to overcome, but that’s not necessary. If you are simply hoping to gain personal insight and try psychiatric counseling for the first time, we are here to help. Simple self-exploration is always a valuable goal.

How do I get started with therapy?

Great question! The first step is to either fill out the form on our Contact page or give us a call. We’ll get you set up for your first appointment and make a plan that will help you attain your personal fulfillment goals.