Interpreting health insurance and behavioral health benefits can seem like foreign languages.

Let us help you decipher it.


At Counterbalance Counseling, we help ease the initial burden of checking if our practice is in a client’s health insurance network.

We do this by gathering as much insurance information upfront as clients are comfortable giving.

As a courtesy, we “translate” insurance speak as much as possible, answer questions to the best of our ability, offer unofficial quotes for out of pocket costs, and file claims on your behalf.


Our aim is to minimize insurance processing as a barrier to psychiatric care.

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 512-712-2662.

Insurance accepted at Counterbalance Counseling: